ERP & CRM for equipment suppliers

Run quotes, stock, and fulfilment from one calm spine

Replace fragmented spreadsheets and disconnected tools with a single operations platform built for Australian cleaning-equipment wholesalers and distributors who move real SKUs.

Inventory-aware operationsQuote-to-cash clarityAustralia-ready postureRole-based access design
Operations at a glance
Live

Quote → Order

Single thread of truth

Stock

By branch

Transfers & alerts

Command view
Open quotes
On track
SKU health
On track
In transit
On track
Margin pulse
On track

One spine for sales, warehouse & finance — built for equipment wholesalers.

System pulse

One spine—catalog, orders, and branches—kept in sync

When your deployment exposes public metrics, live counters appear here so visitors see real throughput—not a static brochure.

Unified data layerReady for live syncOperational health

Preview — live KPI strip

Products
SKU catalog
Customers
Accounts
Active orders
Pipeline
Revenue (MTD)
Finance
Open quotes
Sales
Warehouses
Branches

Connect your data layer and expose /api/public/stats — this strip will animate with real products, customers, orders, and revenue the same way your team sees them inside the app.

The cost of fragmentation

Your team is not slow—your systems are noisy

Equipment suppliers win on trust, delivery dates, and margin. None of that survives when every department maintains its own shadow copy of the truth.

Truth lives in spreadsheets

Orders, stock, and customer context split across files and inboxes—slowing everyone down and inviting costly mistakes.

Teams ramp too slowly

Generic tools do not match how equipment suppliers actually work: quotes, branches, receiving, and finance hand-offs.

Integrations stay “almost” live

Inventory, accounting, and e-commerce drift apart when systems are not orchestrated around one operational core.

Platform story

One operations hub—not another silo

CCW Online ERP is designed to unify catalog, customers, quotes, orders, and warehouse-heavy workflows while leaving room for the integrations you already depend on—inventory bridges, accounting, and commerce—so leadership sees one coherent picture.

  • Dashboards, reporting, and alerts tuned for operational clarity—not vanity charts.
  • Deep integration roadmap: inventory systems, Xero-style accounting, Shopify-style commerce.
  • AI-assisted workflows where they earn trust: embedded assists, not gimmick chat-only UX.
  • Governance primitives: RBAC, audit-minded patterns, and production runbooks as first-class docs.

Built for serious operations

Security audits, disaster recovery, and deployment runbooks in the documentation set.

Warehouse

Receiving & stock health

Fulfilment

Branches & transfers

Customers

Contacts & history

AI roadmap

Surface wins in-product

Designed with Australian wholesale operations in mind—validate hosting & compliance with your rollout team.

Capabilities

Everything your floor and front office argue about—addressed in one place

Feature depth grows with your business. Start where the pain is loudest; expand when your team is ready—not when a vendor forces a big-bang cutover.

Quote
Order
Cash

Quote-to-cash you can defend

Quotes, orders, line items, and fulfilment status linked so sales, warehouse, and finance stop debating which spreadsheet is the real one.

Guided quotingTemplates & guardrails
Order conversionOne source of truth
Revenue visibilityMargin you can explain

Inventory & procurement

Stock, transfers, purchase orders, and receiving workflows aligned to how distributors actually move goods.

Finance hand-offs

Invoices, reconciliation themes, and accounting connectors—documented as a roadmap, not a footnote.

AI where it earns trust

Agents and copilots are designed to assist inside real tasks—quotes, inventory, service—not as a disconnected novelty. Training strategy focuses on discoverability and adoption, not checkbox demos.

In-context assists
Inventory-aware prompts
Governance-first rollout

How it works

A disciplined rollout—not a miracle weekend migration

01

Map your workflows

Align quotes, fulfilment, and finance with how your branches already run—no forced rip-and-replace fantasy.

02

Connect the stack

Bring inventory, accounting, and commerce signals into one place so decisions are based on current reality.

03

Train by role

Equip sales, warehouse, finance, and service with paths that respect their day-one jobs—not a single generic manual.

04

Operate with confidence

Dashboards, alerts, and runbooks help you catch issues early and keep leadership visibility honest.

Proof tone

Written for operators—not slide decks

Illustrative quotes based on common wholesale pain patterns; not attributed to specific named customers.

We stopped re-keying the same order details three times. The hand-off from quote to warehouse is finally legible to everyone on the floor.

Operations lead

National cleaning equipment distributor (Australia)

Finance cares about audit trails; sales cares about speed. Having one spine for customers, orders, and stock reduced support noise dramatically.

Head of finance & IT

Multi-branch wholesale supplier

The win was not “more features”—it was fewer places to look when a customer calls about a delivery date or a back-order.

Customer service manager

Equipment import & distribution

FAQ

Straight answers for buyers

Still evaluating? Start here—then talk to us about your branches, SKUs, and integrations.

Wholesalers and distributors who move physical stock—especially teams juggling quotes, orders, warehouse work, and finance hand-offs. If you are tired of spreadsheets and disconnected tools, this platform is designed to centralise your day-to-day operations.

Yes. The product roadmap emphasises deep links to inventory platforms (such as Cin7), accounting (Xero), and e-commerce (Shopify). Exact connectors depend on your plan and environment—your onboarding team maps what is live for your tenant.

Documentation targets role-based onboarding so new hires can reach first productive tasks in days, not weeks. Quick-start guides exist for sales, warehouse, finance, and customer service—paired with in-app patterns as they roll out.

Architecture documentation describes PostgreSQL on Supabase in the Asia-Pacific region (Sydney) for Australian operators. Confirm retention, backups, and compliance with your implementation lead before go-live.

User guides cover core modules (products, customers, orders, quotes). Training audits call out role-specific quick starts and future in-app discovery for AI-assisted workflows. Enterprise-style runbooks support operations and incidents.

Absolutely. Many teams begin with quote-to-order and catalog hygiene, then layer inventory sync, procurement, and finance reconciliation. The modular surface area is designed to grow with your operation.

Ready to give your team one spine for operations?

Sign in to your workspace, or bring stakeholders to walk the modules that matter most—quotes, inventory, fulfilment, and finance—without drowning in jargon.

Sign in

Access your organisation workspace with your company email.

Use your work credentials to continue to CCW Online.